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FAQ

what does "maman" mean?

maman stands for “mother” in french. our founders were inspired by their time in the kitchen with their very own “mamans” when naming the cafe.

do you take reservations?

no, maman is walk-in only. if you’d like to book a private event or a group booking for groups 8 or more, please reach out to our events team. all events require a 2 week minimum notice.

what kind of food do you serve?

maman serves a variety of seasonal french influenced cuisine. menus may vary per location, please visit your desired location to view the menu.

do you allow computers?

maman is a laptop free environment. we don’t offer wifi, but we do offer freshly baked cookies and a relaxing atmosphere! reading, chatting, & daydreaming is encouraged… make a new friend or call your maman!

how can i place an order?

customers can place food and beverage orders online or through the maman app. download it now in the app store or visit our website to place your order. pickup and delivery options are available. if you are looking for a retail item, visit our online shop page. our app is currently available for our u.s. locations only.

do you have menu options for those with allergies? 

depending on the severity of your allergies, we would suggest that you be extremely cautious with ordering any of our baked goods. we do use all major allergens in our kitchens, therefore we cannot guarantee no cross contamination. please mention any allergies to our staff and they will be happy to assist in navigating our menu. if you have any specific allergy related questions please feel free to contact us at bonjour@mamannyc.com

do you have any vegan items?

yes! we have many sweet and savory options - including our flakey and delicious vegan croissant. our servers are happy to assist you in finding a menu option that fits your taste. if you have any specific vegan related questions, please feel free to contact us at bonjour@mamannyc.com.

do you have any non-dairy options? 

yes, we offer a variety of non dairy milk options, in addition to savory and sweet vegan menu items.

are you kosher?

no, maman is not a kosher establishment. 

do you have gluten friendly options? 

yes, we do have gluten friendly options. select locations offer individually wrapped gluten free sweet treats courtesy of sans bakery. in addition, our servers will be happy to direct you in the correct direction to find the best gluten friendly menu options. we use the term "gluten friendly" as we do use gluten in our kitchen. if you have any specific gluten related questions, please feel free to contact us at bonjour@mamannyc.com. 

does maman host events?

we do! from whimsical baby showers, intimate weddings, brand launches, & more, we host a variety of events that fit your unique vision. visit the events page to learn more & contact our events team.

do you offer gift cards?

yes! we offer digital gift cards and physical gift cards that can be used for in-store or online purchases.

how do i check my gift card balance?

input your gift card number here to check your balance!

how do i place a catering order?

view our catering menu here. we are able to accommodate for pickup and delivery at all locations for orders place within the 72 hour time frame. we ask for one week notice for all large orders, but we’ll always do our best to accommodate all requests. contact us directly at catering@mamannyc.com for more information.

how can my business collaborate with maman? 

we would love to collaborate with you! please contact marketing@mamannyc.com and we will be in touch. we love partnering with like-minded brands and always welcome your ideas and feedback.

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